Employee satisfaction with schedule flexibility: Psychological antecedents and consequences within the workplace
Document Type
Article
Publication Date
3-2011
Abstract
Although balancing work-related and non-work-related time demands is an ongoing concern for many hotel workers, there is a dearth of research examining workers’ satisfaction with their work schedule flexibility. Using a sample drawn from nine different hotel properties in South Korea, this study finds that workers’ levels of emotional intelligence and overall job satisfaction serve as antecedents of their schedule flexibility satisfaction. Moreover, the study also finds that decreased turnover intent is a consequence of schedule flexibility satisfaction. Based upon these findings, both managerial and research implications are presented.
DOI
https://doi.org/10.1016/j.ijhm.2010.03.013
Recommended Citation
Lee, G., Magnini, V. P., Kim, B. (. (2011). Employee satisfaction with schedule flexibility: Psychological antecedents and consequences within the workplace. International Journal of Hospitality Management, 30(1), 22-30. http://dx.doi.org/10.1016/j.ijhm.2010.03.013
Original Citation
Lee, G., Magnini, V. P., Kim, B. (. (2011). Employee satisfaction with schedule flexibility: Psychological antecedents and consequences within the workplace. International Journal of Hospitality Management, 30(1), 22-30. http://dx.doi.org/10.1016/j.ijhm.2010.03.013
